CRM & Automation Agency
What We Deliver
End-to-end CRM automation: platform setup, lead scoring, nurture workflows, sales handoff, and integration across your stack.
CRM Strategy & Setup
Nurture Workflows
Lead Scoring
Sales & Marketing Alignment
Data Hygiene & Enrichment
Pipeline Automation
Integration & Sync
Segmentation
Reporting & Dashboards
Ongoing Optimisation
We turn a database of contacts into a working revenue engine.
How We Do It
Our Process
How We Run CRM & Automation
1
Audit & Data Foundation
We start by auditing your data, your funnel, and where customers leak out of it. Lifecycle work is only as good as the data and the diagnosis underneath it.
UI-UX Design
2
Segmentation & Strategy
We segment your audience by stage and behaviour and define the strategy for each: what to say, when, and why. The right message to the wrong segment is just noise.
UI-UX Design
3
Journey & Asset Build
We design the journeys and build the assets: onboarding, nurture, re-engagement, retention, as a connected system, not a pile of one-off sends.
UI-UX Design
4
Automation & Launch
We build the automation: triggers, branches, and integrations into your CRM and stack, and launch with the tracking in place to learn from day one.
UI-UX Design
5
Measurement & Attribution
We tie journeys to the numbers that matter: activation, retention, and lifetime value: through our Attribution Growth Intelligence framework, so every flow is accountable to revenue.
UI-UX Design
6
Optimise
We test and refine continuously: subject lines, timing, segments, and offers: compounding small uplifts across high-volume flows into real revenue.
UI-UX Design
7
Scale
Once flows are proven, we extend them across segments and channels, scaling the program without losing the personalisation that makes it work.
UI-UX Design
Why Goldenflitch for CRM & Automation
We are not a media-buying shop that bolts on 'AI'. Our Brand-to-Market division was built AI-native: Agentic AI Marketing and Attribution Growth Intelligence are the proprietary frameworks that separate growth that compounds from spend that disappears.
AI-Native Growth Engine
Our Agentic AI Marketing framework runs always-on campaign, creative, and optimisation work at a speed a traditional team can't match.
Attribution Growth Intelligence
Our proprietary measurement framework ties every rupee to pipeline and revenue; we report on what moves the business, not impressions.
Performance Marketing Engine
A systemised acquisition engine: audiences, creative, bidding, and CRO working together, not a pile of disconnected campaigns.
Scalable Creative System
On-brand creative produced at the volume performance media demands, without diluting the idea or the brand.
One Roof, One Timeline
Strategy, creative, media, and measurement in the same room from the first conversation, no agency relay race, no handoff lag.
Senior-Only Delivery
The names you meet in the pitch are the names on the work. No junior bait-and-switch.
Outcome-Tied, Not Impressions
GoalTeller: +41% activation. ERPForce: 2.3x demo requests. We define success in your language at the start and report against it.
Brand-Safe Speed
AI compresses the mechanical work; craft keeps the brand intact. Speed never comes at the cost of the idea.
Make Your CRM Actually Work for You
Worth a conversation? Goldenflitch builds and runs CRM and marketing automation as a measured system: strategy, execution, and reporting under one roof, tied to your pipeline.
Explore Related Offerings
Our Clients.
©2026
Your CRM Is a Database, Not an Engine.
Most CRMs hold thousands of contacts and do almost nothing with them, no nurture, no scoring, no timely handoff to sales. Properly automated, the same system works leads continuously, surfaces the ones that are ready, and stops good prospects from going cold.
All Projects
All Projects
Our Blogs
What’s new
in digital?
